Update 12/2: Some people are telling me that they can’t see my Profile link; that it’s saying ‘Page Not Found’ on Facebook. Please leave a comment below if you’re not seeing it. Trying to get to the bottom of this…
So after all this time, hundreds of direct emails to Facebook from friends, and a Reactivate Mike Morrell’s Facebook Account! group on FB, I heard precisely nothing from the Powers that Be from America’s most popular social networking site. I tried creating a new profile with a different email address than the one associated with my disabled account, and my IP address was banned. I seemed to be backed into a corner with nowhere to go.
So I tried one more email to Marissa and company. It went like this:
My apologies if some of my friends are getting agitated and venting their frustration. I know that you don’t make the rules – you only try to enforce them to the best of your ability. I’m wondering if you could get me in touch with someone who might have the ability to help me out. On November 14, my Facebook account (at http://facebook.com/zoecarnate) was disabled. It appears that some of my friends have written you to request its reinstatement. Many of them have received an email reply that included this:“If you’re writing on behalf of a friend, please ask your friend to write to us directly, so that we can confirm their identity for account security purposes.”In the spirit of your request, I am writing you again to request that you please reinstate my Facebook profile as-is, or move the friends on my profile to my ‘fan’ Page (which has also been disabled, as I had no other administrator).Once again I’d like to appeal what triggered my deactivation. I know your time is very valuable, so I’ll be brief. On November 14, I messaged eight people I know. These eight people had been recommended by mutual friends of ours as people I should be friends with on Facebook. I could not add them directly, as for some reason my ability to add people has been disabled for nearly a year now. (My guess is because I was too close to the friend limit – I had around 4990 friends). Because I messaged these people ‘too quickly’ (I was saying essentially the same thing to all of them), I triggered your failsafe. Looking at the FAQ/appeal process however, I discovered that I engaged in none of the behavior that this failsafe is meant to prevent – I wasn’t spamming anyone, and I wasn’t sending unsolicited messages to strangers. I was contacting people I already know (in real life, actually) to invite them to connect. I had to do this with my own grandmother about a month previously. I would like my account reinstated because its how I keep in touch with thousands of people I care about. From my Facebook profile, friends and colleagues coordinate anti-human trafficking initiatives, plan sustainable food programmes, and discuss the news and books that are important to us. We would like our communication back. I’ve done nothing wrong; I haven’t violated the spirit of your guidelines.
If the larger issue is not this particular infraction, but your wariness of people having 5k friends, I understand your concern and would be willing to have these friends moved to my ‘fan’ Page, scaling my actual profile to more immediate friends and family. I will keep both updated frequently, so hopefully my existing Profile friends won’t feel they’re getting the short end of the stick.
I’m willing to do whatever it takes, and work with you in whatever way, to ensure that these misunderstandings won’t happen again. Please give me a call at (678) xxx-xxxx if you’d like to talk about this directly.
Thank you for your time,
I wrote this several days ago, and have heard nothing from them about getting my original accounts back. And as I said, I couldn’t initiate any new accounts on my IP address. Thankfully, a friend who wishes to remain anonymous ‘jump-started’ a new account on my behalf and handed me the reins. This was a few days ago; I didn’t publicize my new account because part of me was wanting to wait and see if FB would disable it, too – but that’s probably just me over-personalizing what is in fact a very impersonal system. So, I’m back.
There are now two ways you can connect with me on Facebook:
I’d like to make a request: You add me. Both times in the past when I’ve gotten in trouble with Facebook it’s when I’ve used legitimate Facebook features but did so ‘too fast.’ So while I probably could use their Friend Finder feature to re-connect with most of you in a matter of days, Facebook’s system interprets people adding at that volume as evil robot spammers. So if a thousand or so of you add me, I’m much less likely to trip up the system (and you won’t get in trouble for adding little ‘ol me). May I impose on your further? If you and I had a lot of friends and connections in common, would you post a link to my new Page/Profile (or better yet, this blog post) in your Feed so others I was connected with can know how to re-add me? And if you really have time to kill, please liberally use the Suggest a Friend feature that shows up when you add me, so that I can reconnect with the old gang. Whew! Digital connection is so arduous!
Another request, and I don’t even know how to ask this without sounding like a complete jerk: Since my Profile friends cue filled up so quickly the last time (I had 5k friends in about 18 months after joining Facebook), and I don’t want to even break 4,000 this time (because profiles just run a lot slower at that kind of volume, plus the FB system starts breathing down your neck), if its all the same to some of you, add me on my Page rather than my Profile. Pages can have twenty gazillion friends and, for whatever reason, they don’t slow down. I promise to update both Page & Profile with the same information, links, and zingers; hopefully, they’ll both have the same level of lively banter and conversation that you’ve come to expect. You will have equal access to me at both Page and Profile; it is only I who will have less access to you if we connect via my Page. (Maybe it’s best that I don’t see your drunken party pics anyway, eh?) And please know that if you add me on my Page, I won’t think of you as my ‘Fan’ – because that’s just silly. I hate, hate, hate that I even have to put this request out there – I really wish Facebook would allow for a united platform that allowed consenting adults to connect in any quantities, and in any way they wished, but alas – it’s just not that way right now. And please – when in doubt, just add me via my Profile. I don’t plan on turning anyone down as long as I’m under 4k friends. But really & truly, I’m going to be using my Page and Profile in the exact same way from now on.
One last request: If you don’t feel too cheesy doing it, add me via my Page even if you add me via my Profile. Because one huge advantage Pages have over Profiles is that I can message all of you in one fell swoop, in a way that won’t get my account disabled. I promise never to abuse this feature – if I message you once a month I’ll be surprised – but I’d like to be able to get in touch with you quickly if I find out about something really cool – like 12 free Christmas albums.
Wow. I feel ridiculously self-conscious talking about all of this. Hopefully this is the last time in a good lonnnnng time that you’ll hear me carrying on about my social networking activities. Because social networking, like 1950s children, are best seen (used) not not heard (about) – can I get an amen?
Okay – see you around Facebook, and elsewhere. Selah.